Frequent Asked Questions
Can I rent a car for long-term use?
Yes, we offer special rates for long-term rentals, whether for business, travel, or extended stays.
Are there any additional fees?
Additional fees may apply for extra mileage, fuel, late returns, one-way rentals, and cross-border travel permits.
What is your cancellation policy?
Cancellations made 48 hours before the rental start date are eligible for a full refund. Late cancellations may incur a fee.
How can I make a booking?
You can book a car through our website, WhatsApp, email, or by calling our office. Early bookings are recommended, especially during peak seasons.
What happens if the car breaks down or I have an emergency?
We provide 24/7 roadside assistance. In case of breakdowns, we will either repair the vehicle on-site or provide a replacement vehicle where possible.
Do your vehicles have insurance?
Yes, all our vehicles come with comprehensive insurance that covers theft, accidents, and third-party liability. However, renters are responsible for any excess charges in case of damage.
Can I take the rental car outside Tanzania?
Yes, but you must inform us in advance and obtain special permits for cross-border travel. Additional fees may apply.
Is there a mileage limit on rental cars?
Our rental cars come with either unlimited mileage or a specific mileage limit, depending on the package you choose. Additional mileage may be charged separately.
Do you offer airport pickup and drop-off services?
Yes, we provide airport transfers to and from major airports for a hassle-free travel experience.
What are the requirements for renting a car?
To rent a car for self drive, you need a valid driver’s license, passport or national ID, and a refundable security deposit. International drivers may need an International Driving Permit (IDP) depending on their country of origin.
Do you provide self-drive and chauffeur-driven options?
Yes, we offer both self-drive rentals and chauffeur-driven services with experienced drivers for added convenience and safety.
What types of vehicles do you offer for rental?
We offer a variety of vehicles, including 4x4 SUVs, safari vehicles, luxury cars, pickups, and minibuses, suitable for both city and off-road adventures.